工作內容:
1. Directing, implementing, and evaluating the quality of services and experiences delivered to Marriott Bonvoy members. 2. Managing all elements of loyalty operations and program launches to drive member enrollment. 3. Act as a head connector for Marriott Bonvoy Brand Standard training, execution and performances. 4. Perform Front Office Operations from Check In to Check out. 5. Empowered to act as a point of contact for the Front Office to perform service recovery.
1. Marriott Hotel Brands loyalty program experience Preferred2. 3 years and above with 5 stars Front Office Duty Manager experience3. Hotel property management system Opera preferred