-Lead and manage a team of credit collection, responsible for the overall performance and risk management of the consumer banking portfolio -Develop and implement collection strategies to optimize the credit portfolio, including risk mitigation, portfolio diversification, and profitability enhancement -Analyze and interpret complex data to identify trends, risks, and opportunities within the consumer banking portfolio -Collaborate with cross-functional teams, such as product, operations, and compliance, to ensure alignment and effective execution of credit strategies -Oversee the implementation and management of collection-related systems and processes to enhance recovery efforts and improve customer experience -Provide leadership and mentorship to the team, fostering a culture of continuous improvement and professional development -Participate in project management initiatives to drive process improvements and operational efficiencies
Requirements
-Minimum 5-7 years of experience in credit collection management, with a proven track record of success in the consumer banking industry -Strong analytical and problem-solving skills, with the ability to interpret complex data and make data-driven decisions -Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams -Proficient in the use of credit portfolio management tools and systems, including collection-related systems -Demonstrated experience in leading and managing a team of credit portfolio managers, with a focus on performance optimization and talent development -Familiarity with project management methodologies and the ability to drive process improvements and operational efficiencies
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