【工作職責】 1. Manage and oversee operations related to Credit Card /Unsecure Loan applications. 管理並監督與信用卡/無擔保貸款申請相關的營運。
2. Conduct regular and ad-hoc evaluations of dept. processes to ensure service quality. 定期和臨時評估部門流程,以確保服務品質。
3. Assist the manager in supervising team members’ performance and providing guidance , support to enhance individual and team effectiveness. 協助經理監督團隊成員的績效,並提供指導和支持,以提升個人和團隊的效率。
4. MIS management. 管理資訊系統 (MIS) 管理。
5. Manage and allocate departmental workload and staffing resources effectively. 有效管理和分配部門工作量及人力資源。
6. Support Business unit on product development initiatives and participate in process improvement discussions and 支持業務部門的產品開發計畫,並參與流程改進討論。
7. Support team head to perform other related tasks as assigned to support departmental goals. 支持團隊主管執行其他指派的相關任務,以達成部門目標。
1. Prior supervisory experience in Credit Card and Person Loan is preferred.2. Proficiency in Microsoft Office , knowledge of Python or other analytical tools is a plus.3. Basic English reading and writing skills are required; fluent English listening and speaking skills are highly desirable.4. Analytical and problem-solving skills with attention to detail.5. Self-motivated and able to work independently with minimal supervision.6. Excellent communication and interpersonal skills for effective collaboration with internal team and local stakeholders.