• Provide specialized operational support and expertise to the Customer Centre team, ensuring efficient and effective service delivery • Collaborate with cross-functional teams to identify and implement process improvements, enhance customer experience, and drive operational excellence • Develop and maintain strong relationships with internal stakeholders, fostering a culture of collaboration and continuous improvement • Contribute to the training and development of team members, sharing knowledge and best practices • Ensure compliance with relevant policies, procedures, and regulatory requirements • Strictly follow the approved operational procedure/workflow and comply with the required guidelines and measures of Control and Compliance; to complete & meet all customers’ request within risk, compliance and quality standards.
【Requirements】 • Minimum 3 years of relevant experience in a customer-centric operations or technology role • Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams • Demonstrated ability to identify and implement process improvements, driving operational efficiency • Adaptable and flexible, with the ability to thrive in a dynamic, fast-paced environment • Commitment to continuous learning and professional development Internal control license
我要應徵
訂單處理人員
