【Responsibilities】 • Execute customer service center-related service quality management, including reviewing and releasing bank-related service request forms . • Perform real-time sampling, verification, and end-of-day reconciliation to ensure the accuracy of bank-related transactions. • Conduct monthly telephone service quality evaluations.
【Requirements】 • Minimum 2 years of experience in a customer service or operations role, preferably in the banking industry. • Strong attention to detail and problem-solving skills to ensure the accuracy of bank-related transactions. • Proficient in using relevant banking systems and software applications. • Certifications: Internal Control, Trust (mandatory). • Derivatives license preferred.
我要應徵
簽證部假日文字客服(遠端)
兼職售票人員
