工作內容:
【Responsibilities】 •Grow Income - Grow GTS Client Revenues by deepening client wallet share through new and recurring product sales efforts. Ensure Cash and Trade mandates are implemented and expected revenues are realized. •Provide Bank Service Advisory - Leverage banks’s capability to lead team to engage clients in the daily conversation and provide helps to daily transaction and engagement. •Lead the team to advise assigned clients and new to bank prospects with their engagement of traditional financial services processes or digital transformation. •Lead the team to continuously build a comprehensive conversation/advisory of Cash and Trade opportunities for assigned clients and new to bank prospects. •Cross sell to win New to Bank Business - Secure Cash, Trade and OAT (Open Account Trade) mandates from assigned clients and new to bank prospects. •Plan Client Strategies – Develop forward-looking group-wide GTS Client Plans for Priority Clients. •Achieve Revenue targets & Key Performance Indicators (“KPIs”) - Drive cash and trade business for assigned clients and new-to-bank prospects to deliver revenue targets and related KPIs in support of the overall GTS revenue plan and business objectives. •Work independently and in teams to deliver KPIs - Collaboratively interact with business partners and stakeholders including Relationship Management, other GTS functions including Sales Management & Implementation, Product Management and COO teams, and IBG Technology to design and implement GTS solutions to increase (or defend) GTS wallets. •Apply a Consultative Sales approach to all client engagements – Using the GTS Sales Process, continuously engage clients to keep abreast of their evolving business priorities, as well as their working capital and treasury management practices to proactively position existing and emerging GTS capabilities to address clients’ changing situations. •Develop and drive business - Identify new prospects, create the business dial-log, and lead required to sales pitches to win new business. Actively manage the customer activities to reflect current best practice of product solution components which has been offered, time to handover from Sales, & implement, and opportunity values. •Actively engage trade finance clients - Continuously engage clients on their utilization of DBS trade limits and revenue realization to sustain the Bank’s trade franchise. •Collaborate with peers across the GTS network to secure new regional clients - Collaborate with sales managers and other business partners and stakeholders across the GTS franchise offshore to provide in-country engagement to acquire regional mandates. •Digital Advisory - Lead / participate in Client journeys and drive digital engagement across the GTS franchise to support clients’ digital agendas. •Provide client and market feedback and insight into GTS’ innovation agenda - Identify emerging market requirements and material client opportunities and work with relevant GTS stakeholders to determine appetite to pursue. Provide input into business requirements. •Be inquisitive - Stay up to date on assigned clients’ and new to bank prospects’ business strategies, and the industries in which they operate. Keep abreast of traditional and new competitors’ selling into assigned clients, as well as the evolving regulatory landscape. •Control Risk - Comply consistently with Group and Business Unit risk and control standards.
【Skills Qualifications】 • Bachelor’s degree in Finance, Business, Economics or related field. • 2–5 years of proven account management or sales experience. (Preferably in SME banking, FX sales, cross-border payments, or treasury services.) • Strong relationship management and communication skills to build rapport and trust with clients. • Prior experience in a telemarketing, bank, fintech, or payment institution preferred • Wailing to learn about or already have good understanding of FX products and the foreign exchange market. (Preferably in SME banking, FX sales, cross-border payments, or treasury services.). • Ability to work independently and collaboratively within cross-functional teams.