工作內容:
voco 品牌新奇有趣,在一眾值得信賴的品牌中頗具個性。酒店空間舒適,在這裡您可以盡情放鬆身心、感受愜意。酒店的設計秉持可持續理念,我們不僅關愛我們的賓客與同事,更關心我們的地球家園,歡迎加入voco一起趣享生活。 The voco brand is new and interesting, and it has a lot of personality among trusted brands. The hotel is a comfortable space where you can relax and feel at ease. The design of the hotel is sustainable, we not only care about our guests and colleagues, but also care about our planet, welcome to join voco and enjoy life together.
DUTIES AND RESPONSIBILITIES工作職責 Assists the Front Office Manager in all aspects of their duties.
協助客務部經理的各方面工作。 Assist Front Office Manager in execution of the management of staff.
協助客務部經理管理員工。 Monitor Front Office personnel to ensure guests receive prompt, cordial attention and personal recognition.
監督客務部員工,以確保客人被及時且有禮的接待並得到充分的注意和重視。 Monitor Front Office personnel, to ensure PCR members, known repeat guests and other VIPs receive special attention and recognition.
監督客務部員工,以確保優悅會會員、常客和其它貴賓得到特別關照和尊重。 Control the availability of rooms, rooms types, accuracy of room count and rate categories.