工作內容:
1. Based in Thailand , lead and manage the APAC Quality Organization, including CQE and PQA teams across Taiwan, Shanghai, and Thailand, while coordinating with worldwide manufacturing sites to support automotive business growth. 2. Provide regional quality leadership for Taiwan, Thailand operations, while supporting quality escalation, customer satisfaction, and continuous improvement initiatives for Mexico and Czech Republic sites. 3. Lead customer quality management activities throughout the product lifecycle, from NPI to mass production, ensuring compliance with automotive OEM and Tier-1 customer requirements. 4. Develop and deploy regional quality strategies, governance processes, and performance management systems to ensure alignment with customer, regulatory, and corporate requirements. 5. Establish and monitor key quality performance indicators (KPIs), including yield, customer complaints, LRR, 0KM defects, field returns, and COPQ, and drive improvement actions across sites. 6. Serve as the primary interface for customer audits, quality reviews, and executive-level escalation meetings. 7. Support the development, organization, training, and competency enhancement of CQE and PQA teams across worldwide manufacturing sites. 8. Lead cross-site quality improvement projects, best-practice deployment, and quality standardization initiatives across APAC manufacturing locations. 9. Establish and maintain an effective customer escalation management process to ensure rapid response, business continuity, and customer satisfaction.
1. Familiar with quality tools such as APQP/PPAP/8D/5-Why/ FMEA/MSA/QC 7 basic tools. 2. 5+ years in automotive related practical experience, quality management/practical experience of the IATF-16949/VDA6.3 is a plus. 3. Well process knowledge of the PCBA process or related automotive electronic industry is a plus. 4. Strong leadership, communication, stakeholder management, and problem-solving skills, with the ability to lead cross-functional and multi-site teams. 5. Experience in managing customer escalations, major quality incidents, and utive-level communication with automotive OEM or Tier-1 customers. 6. Fluent English communication skills are required. Experience in customer-facing presentations and utive-level reporting is preferred. (TOEIC 700 is a plus). 7. 3+ years experience in team management .